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SIZE & FIT
PRODUCT DETAILS
*The unit pictured is the 26" option for reference
* Photos also include the unit in indoor vs natural light
Quality:
Raw Virgin Lux Collection
Texture: Bodywave
Color: medium rich brown
Density: 200%
Lace: HD Transparent Lace
Bleached knots, comb, adjustable removable elastic band
ALL ITEMS ARE FINAL SALE
Please allow 17 - 21 business days for Customization & Processing. After processing, Item will ship out. Once shipped, we are not responsible for carrier delays, lost, or stolen packages.
*Due to the shipping process pre-styled curls may have shifted and require re-styling before wearing unit.
* Unit has been pre-styled using light weight hair products. Feel free to wash unit if you desire product free look or feel.
Before purchasing we encourage you to measure your head so that you can confirm that the unit will fit. As all of are items are final sale once you purchase we we cannot make changes involving shipping or changes to your unit.
Please keep in mind our unit comes with adjustable bands to allow minor adjustments for fit.
Slight color variations as all colored units are hand painted
All of our lace is HD transparent which is very delicate and allows for a more flawless look. Please feel free to use lace tint or makeup to match your skin tone.
Please email us at contact@kenihair.com if you have and questions before purchasing as our units are final sale.
We do not allow refunds or exchanges or adjustments to purchases
Once item is shipped off we are not responsible
All extensions delivery are signature required
All packages have $100 of insurance coverage
Please allow 17 - 21 business days for processing your order. Once Item has shipped, we are not responsible for carrier delays
Sizing Chart
SHIPPING & RETURNS
Returns Policy
ALL SALES ARE FINAL. No Returns or exchange.Shipping
Please be advised that all hair extension items are made to order. Please refer to the processing times for each item listed below:
Custom Wigs - 17 - 21 business days
Made to Order Wigs - 14 - 17 business days
Half-Up Kits/Clip-ins - 8 - 10 business days
Tight Coily/Lush Curl - 10 - 14 business days
U-part Wigs - 10- 14 business days
KGS Collection
Bundles/Frontals/Closures - 8 - 10 business days
Virgin Lux Collection
Bundles/Frontals/Closures - 8- 10 business days
Hair Care Products - 1 - 3 business days
Domestic Shipping
Once processing is complete, you will receive a tracking number. All Items ship via USPS Priority Mail or UPS. International items ship DHL. We are not responsible for lost or stolen items.
Business Days are Monday-Friday (excluding holidays)
International Shipping
Some countries are more strict than others with holding international shipments at customs. In the event that your package is held at customs, please be aware that you will be responsible for the customs fees needed to retrieve your package. Refunds will not be provided for refused items.
Once your item has shipped internationally, we are not responsible for or are unable to track your item. We are not responsible for lost or stolen items. Or returned and/or refused items
Wigs
Wigs are customized, pre-styled, and ready to wear. We do our best to package wigs to maintain the pre-style, but please be aware that the complete preservation of the style cannot be guaranteed during shipping.
The wigs are custom colored, and like any custom color, slight variations may occur.
Ashley 5x5 Closure (Made To...