SIZE & FIT
PRODUCT DETAILS
Our KENI Hair Virgin Lux Raw extensions are 100% virgin hair extensions. They have not been chemically processed and can be bleached and dyed to #613 and heat styled as desired. With proper care our hair can last 1 - 3 years..
Weight: 3.5 oz
Care Instructions:
When washing extensions, run your hands with shampoo in the same direction as the hair strands
Always condition hair after shampooing (preferably with sulfate-free shampoo)
Keep styling products very lightweight to avoid weighing down hair extensions
ALL ITEMS ARE FINAL SALE
Please allow 8 - 10 business days for processing (Monday-Friday). Once Item has shipped, we are not responsible for carrier delays.
SHIPPING & RETURNS
Returns Policy
ALL SALES ARE FINAL. No Returns or exchange.Shipping
Please be advised that all hair extension items are made to order. Please refer to the processing times for each item listed below:
Custom Wigs - 17 - 21 business days
Made to Order Wigs - 14 - 17 business days
Half-Up Kits/Clip-ins - 8 - 10 business days
Tight Coily/Lush Curl - 10 - 14 business days
U-part Wigs - 10- 14 business days
KGS Collection
Bundles/Frontals/Closures - 8 - 10 business days
Virgin Lux Collection
Bundles/Frontals/Closures - 8- 10 business days
Hair Care Products - 1 - 3 business days
Domestic Shipping
Once processing is complete, you will receive a tracking number. All Items ship via USPS Priority Mail or UPS. International items ship DHL. We are not responsible for lost or stolen items.
Business Days are Monday-Friday (excluding holidays)
International Shipping
Some countries are more strict than others with holding international shipments at customs. In the event that your package is held at customs, please be aware that you will be responsible for the customs fees needed to retrieve your package. Refunds will not be provided for refused items.
Once your item has shipped internationally, we are not responsible for or are unable to track your item. We are not responsible for lost or stolen items. Or returned and/or refused items
Wigs
Wigs are customized, pre-styled, and ready to wear. We do our best to package wigs to maintain the pre-style, but please be aware that the complete preservation of the style cannot be guaranteed during shipping.
The wigs are custom colored, and like any custom color, slight variations may occur.